Medical Disclaimer

Important information about how our resources should — and should not — be used

If you are experiencing any of the following, seek immediate medical attention:

  • Blood in urine
  • Severe bladder or abdominal pain
  • Passing tissue in urine
  • Inability to urinate
  • Severe cramps related to substance use
  • Psychological symptoms including paranoia, hallucinations, or suicidal thoughts
  • Overdose symptoms of any kind

Call 999 or go to your nearest A&E immediately. Tell medical staff about any substance use — they need to know to help you.

General Medical Disclaimer

This website contains general information about addiction and recovery. It is important to understand what this information is — and what it is not.

  • The information provided is not medical advice and should not be treated as such.
  • This information is provided for educational purposes only.
  • Our guides, assessments, and resources do not constitute medical advice, diagnosis, or treatment.
  • Always consult qualified medical professionals for health concerns related to substance use.
  • Early intervention can prevent permanent damage. If you have concerns about your health, please seek professional advice.

About Our Self-Assessment Tools

This section is critical information about how to use our self-assessment tools safely and appropriately.

  • The self-assessment tools on this website are for personal reflection only.
  • They are NOT diagnostic tools and do NOT provide a medical diagnosis.
  • Results use a traffic-light indicator system to encourage self-reflection, not to diagnose.
  • No assessment result should be interpreted as a clinical evaluation or diagnosis.
  • The tools are designed to help you think about your relationship with substances — they cannot tell you whether you have an addiction.
  • If you are concerned about your substance use, please speak to a qualified healthcare professional.
  • All assessment data is processed entirely on your device — nothing is stored, transmitted, or recorded.

No Warranties

The information on this website is provided without any representations or warranties, express or implied.

  • We do not warrant that the information is constantly available, true, accurate, complete, current, or non-misleading.
  • We make every effort to ensure accuracy, but recovery is a personal journey and individual experiences vary.
  • The effectiveness of approaches described on this website may differ for different individuals.

Professional Medical Advice

  • You must not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare provider.
  • If you have any specific questions about any medical matter, you should consult your doctor or other professional healthcare provider.
  • If you think you may be suffering from any medical condition, you should seek immediate medical attention.
  • You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information on this website.

Mental Health

Our resources discuss sensitive topics including addiction, mental health, trauma, and recovery. Please take care of yourself when engaging with our content.

If you are in a mental health crisis:

  • Contact crisis services immediately
  • Speak to a trusted person — a friend, family member, or healthcare professional
  • Contact the Samaritans on 116 123 (available 24/7)
  • Text SHOUT to 85258 for crisis text support

Content notice:

Our resources may reference experiences of active addiction, which some readers may find distressing. Our content may include descriptions of:

  • Active addiction and substance use
  • Medical complications from substance use
  • Mental health crises
  • References to self-harm and suicidal ideation
  • Discussions of trauma

Reader discretion is advised. We encourage all readers to engage with our content at their own pace and seek professional support when needed.

Interactive Features

  • This website includes interactive features such as self-assessment tools and contact forms.
  • Any assistance or information received through interactive features is general in nature.
  • Interactive features do not constitute specific advice and should not be relied upon without further independent professional confirmation.

Limitation of Liability

  • The authors, publishers, and distributors of this content disclaim any liability for damages resulting from the use of information contained herein.
  • Recovery from addiction requires professional support, and readers are encouraged to seek appropriate help.
  • Individual results may vary — the approaches described are not a substitute for professional medical or psychological treatment.
  • Nothing in this disclaimer will limit or exclude liability for death or personal injury resulting from negligence, fraud, or any liabilities that cannot be excluded under applicable law.

Where to Get Help

Reaching out for help is a sign of strength. There are people and services ready to support you.

GP

Your GP
Your first port of call for substance use concerns. Your GP can provide assessment, treatment options, and referrals to specialist services.

Tel

Frank (0300 123 6600)
Free, confidential drug advice and information. Available 24/7. You can also text or email for advice.

NHS

NHS Substance Use Services
Can be accessed through your GP or by self-referral. These services are free and confidential.

24/7

Samaritans (116 123)
If you’re struggling emotionally or in crisis. Available 24/7. You can talk about anything.

Txt

SHOUT (Text 85258)
Crisis text support available 24/7. Text SHOUT to 85258 if you’re in a crisis or having difficult feelings.

You

Talk to Someone You Trust
A friend, family member, colleague, or counsellor. Reaching out is the first step, and you don’t have to go through this alone.

Legal credit: Medical disclaimer template adapted from SEQ Legal (seqlegal.com).

UK Crisis Support Services

Samaritans

116 123

Frank (Drug Support)

0300 123 6600

Narcotics Anonymous UK

0300 999 1212

SHOUT (Crisis Text)

Text 85258

Added to basket Go to checkout →

Join the waitlist to be emailed when this product becomes available

Join the waitlist to be emailed when this product becomes available